Which statement is true regarding the investigator's relationship with utility companies during an investigation?

The statement that emphasizes the importance of maintaining close cooperation and communication with utility companies is accurate because they often possess critical information and resources that can significantly aid an arson investigation. Utility companies have access to data regarding the services provided to a location, including gas, electricity, and water. This data is essential for determining whether services were functioning properly at the time of the incident or if there were any indicators of tampering or abnormal usage patterns that could suggest foul play.

In addition, utility representatives can help investigators understand the nature of their services and any issues that may have contributed to the fire. They can also track service interruptions, historical problems, or previous incidents that could be relevant to the investigation. Strong collaboration ensures that all relevant data is utilized effectively, enhancing the investigator's ability to draw informed conclusions about the cause of the fire.

The other options suggest some level of detachment or isolation from these vital sources of information, which would hinder the investigation rather than support it. Therefore, building and maintaining a cooperative relationship with utility companies is essential for a thorough and effective investigation.